The LATEST (most recent) version of Skype can be obtained from the download Center:Īt writing, the latest version: 6.18.0.105 You can also find older versions on the Internet select a website / Skype download based on your need and trust of the site providing the software. If you have recently updated your version of Skype and you have an older download available that you know works as you like, you might remove the newer version and downgrade to the previous version. Depending on the cause of the problem, this kind of "reset" can fix a variety of computer glitches.Ĭlick the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.Ĭlick Accept as Solution when the Answer is a good Fix or Workaround!Īlthough I strive to reflect HP's best practices, I do not work for HP.Ĭonsider either updating OR downgrading your version of Skype. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. Reminder: Hard Reset is just a device Reset. Disconnect USB drives, speakers, other unnecessary devices.Perform the Hard Reset for your notebook modelĮLSE, if you are using a Desktop computer:.Disconnect everything (little Unifier for the keyboard / external mouse can stay).Close all your programs and shut down the computer.Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8.Hard Reset is NOT a windows reset, it is just a device reset. Nonetheless, if the issue is one of entanglement, it may help and it will not hurt.
If all else fails, you can try a simple Hard Reset on the notebook, although this is a bit of a leap of faith in this case since the problem is "just Skype". If you go and get a download of the latest program file and deliberately install it, the installation procedure may clean up any "mess". You can also try reinstalling Skype Skype may have updated itself recently and just put itself into a tangle due to the manner in which it updated. Your own video screen should just pop up - if it does not, make sure that it is set to "Automatically receive video and share screens with" > People in my contact list only The issue may be in the Skype Options - if you have not already done so, open Skype and check:
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